Tech Traders is based on the High Street in Stockton-on-Tees, not a mailbox address or a national chain. When you drop your phone off, you speak to the person actually repairing it, and you can come back and ask questions in person if anything's not right. We've repaired phones for students at the college, staff heading into shifts at the hospital, and families across Norton, Thornaby and Yarm who'd rather support a local business than post their phone off and wait a week.